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License Errors When Starting Autodesk Software - Applied Software - Gammon Construction powers innovation with BIM and prefabrication |
License Error: The License Manager is Not Functioning or is Improperly Installed (FLEXnet Error).
If you don't see Running in this column, right-click the Autodesk Desktop Licensing Service entry and select Properties from the menu that opens. In the Properties dialog box, open the Startup type menu and select the Automatic Delayed Start option. If the Autodesk Desktop Licensing Service service is still not running, select it and click Start the service. Move the files in that location to a different folder, such as a temporary folder you've created on your desktop.
To view this folder, you'll need to verify that your hidden files and folders are visible. You'll need to have your hidden files and folders visible to navigate to this folder. Right-click the file AdskLicensing-installer. Right-click the Command Prompt option in the menu. Then select Run as administrator. AdskLicensingInstHelper register -pk L1 -pv Pit -el US. Type set ProgramData at the command prompt and press Enter.
You can expand each key to check its contents by clicking the down-facing arrow to the left of its folder entry in the left pane. Note: This key has a similar, but not identical, path to the key listed above. Download the complete software installer from Autodesk accounts portal using the Browser Download method. If you have a third-party Web browser protection application such as K9 Web Protection installed, disable or uninstall it temporarily.
Still getting an error? At this point, your IT administrator may need to diagnose a deeper issue with your computer. For further information, see the official Autodesk solution for this error.
For more information, see the Autodesk article on this error message. Activating will often resolve this issue. If you're certain that you've activated your installation successfully and you're still getting the error, complete the steps below.
You might see the following error message before seeing the licensing error: Clock Error: Check that your system clock is set to the current date and time before you try again. If so, here's what to do. Type services. Scroll to the FlexNet Licensing 64 entry.
Do you see Running in the Status column? If the FlexNet Licensing 64 service is not running, right-click the word Manual in the Startup Type column to the right of this entry. In the Properties window, select the General tab and select the Automatic option from the Startup Type menu. If necessary, you can start the FlexNet Licensing 64 service by right-clicking its blank entry in the Status column and selecting Start from the menu that opens. When the service is running, you'll see Running in the Status column.
Can't start the service? Your Windows profile may have insufficient permissions. If so, ask your IT administrator to grant you the proper permissions. If the FlexNet Licensing 64 service is running but you still see the error when you open CAD, check to ensure that your CAD installation is able to access the domains listed in this Autodesk article. If you're using a proxy server, open Internet Explorer and click the gear icon in the top right corner of the window.
In the Internet Options dialog box, select the Connections tab. Click LAN Settings. Open the Window Start menu and type Internet Options in the search box. In the Internet Properties dialog box, select the Security tab. Click Custom level If it runs properly and you don't see the error, you've likely resolved the issue. Attempt to open CAD from the location where you normally open it. If it opens and you don't see the error, you've resolved the issue. Are you still seeing the error after launching CAD from the folder listed above?
Move on to the next step. Download the LGS. Double-click the downloaded file it will be named LGS. The file will unzip and create a folder. If you don't see the error, you've resolved the issue. If you don't an error message, you've solved the problem. Still seeing the error? At this point, your office IT administrator will most likely need to diagnose the issue and possibly reinstall Windows on your computer. Now open the Control Panel and select Programs and Features.
If you also see one or more versions of the Autodesk Licensing Service x64 in the Programs and Features dialog box, select each of those entries and click Change as well. In this same location, right-click each Autodesk License Service x64 version you see and click Change. To complete this step, you'll need to be able to view hidden files and folders. Delete the files listed below from within each of the following folder locations:. Navigate to each of the folder locations listed above.
The files you deleted should have been re-created in those locations. In the Internet Properties dialog box, select the Advanced tab.
Unable to activate? This step will uninstall the Licensing Service. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.
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